SLA Performance

To view current IP network performance, visit IP Network Performance Map

Choose a Network: SprintLink Global MPLS
NameMetricCommitted
Value
Mar 2019Apr 2019May 2019Jun 2019Jul 2019Aug 2019Sep 2019Oct 2019Nov 2019Dec 2019Jan 2020Feb 2020Mar 2020
INTRA-REGION
North America Backbone Delay 40.00 ms 36.10 ms 36.95 ms 37.31 ms 37.25 ms 37.09 ms 36.75 ms 36.25 ms 35.99 ms 36.45 ms 36.99 ms 37.07 ms 37.26 ms 36.98 ms
Packet Loss 0.05 % 0.0112 % 0.0152 % 0.0056 % 0.0091 % 0.0033 % 0.0054 % 0.0088 % 0.0020 % 0.0766 % 0.0032 % 0.0023 % 0.0063 % 0.0015 %
Jitter 1 ms 0.0018 ms 0.0070 ms 0.0072 ms 0.0106 ms 0.0172 ms 0.0347 ms 0.0376 ms 0.0421 ms 0.0629 ms 0.0906 ms 0.0941 ms 0.0907 ms 0.0903 ms
Europe Backbone Delay 30.00 ms 23.21 ms 23.19 ms 23.38 ms 23.43 ms 23.36 ms 23.27 ms 22.96 ms 23.90 ms 23.64 ms 22.85 ms 23.11 ms 22.64 ms 22.20 ms
Packet Loss 0.05 % 0.0002 % 0.0127 % 0.0067 % 0.0035 % 0.0007 % 0.0027 % 0.0183 % 0.0054 % 0.0043 % 0.0010 % 0.0008 % 0.0023 % 0.0005 %
Jitter 1 ms 0.0011 ms 0.0006 ms 0.0001 ms 0.0003 ms 0.0004 ms 0.0005 ms 0.0002 ms 0.0011 ms 0.0005 ms 0.0001 ms 0.0002 ms 0.0014 ms 0.0013 ms
Asia Backbone Delay 80.00 ms 72.70 ms 70.59 ms 75.23 ms 72.02 ms 71.12 ms 70.96 ms 71.42 ms 77.40 ms 69.47 ms 70.40 ms 70.92 ms 69.12 ms 72.11 ms
Packet Loss 0.05 % 0.0061 % 0.0066 % 0.0108 % 0.0116 % 0.0202 % 0.0119 % 0.0107 % 0.0505 % 0.0326 % 0.0041 % 0.0063 % 0.0080 % 0.0075 %
Jitter 1 ms 0.0156 ms 0.0061 ms 0.0172 ms 0.0070 ms 0.0122 ms 0.0193 ms 0.0173 ms 0.0054 ms 0.0049 ms 0.0090 ms 0.0295 ms 0.0122 ms 0.0133 ms
South Pacific Backbone Delay 30.00 ms 28.00 ms 28.23 ms 27.82 ms 27.88 ms 28.11 ms 27.87 ms 27.97 ms 27.90 ms 28.01 ms 27.73 ms 28.41 ms 30.50 ms 28.04 ms
Packet Loss 0.05 % 0.0002 % 0.0002 % 0.0094 % 0.0010 % 0.0039 % 0.0122 % 0.0110 % 0.0123 % 0.0014 % 0.0006 % 0.0001 % 0.0006 % 0.0007 %
Jitter 1 ms 0.0000 ms 0.0001 ms 0.0001 ms 0.0002 ms 0.0043 ms 0.0011 ms 0.0004 ms 0.0038 ms 0.0008 ms 0.0005 ms 0.0000 ms 0.0024 ms 0.0021 ms
INTER-REGION
Europe to North America Backbone Delay 85.00 ms 76.05 ms 75.28 ms 73.04 ms 72.95 ms 72.94 ms 73.66 ms 73.09 ms 73.10 ms 73.59 ms 73.40 ms 73.11 ms 73.11 ms 73.20 ms
Packet Loss 0.05 % 0.0052 % 0.0110 % 0.0145 % 0.0045 % 0.0028 % 0.0032 % 0.0149 % 0.0002 % 0.0002 % 0.0005 % 0.0002 % 0.0002 % 0.0004 %
Jitter 1 ms 0.0109 ms 0.0005 ms 0.0001 ms 0.0000 ms 0.0091 ms 0.0488 ms 0.0525 ms 0.0428 ms 0.0510 ms 0.0520 ms 0.0498 ms 0.0446 ms 0.0406 ms
Japan to North America Backbone Delay 105.00 ms 98.80 ms 98.86 ms 98.81 ms 98.82 ms 98.81 ms 98.77 ms 98.72 ms 99.06 ms 99.10 ms 99.24 ms 99.91 ms 99.08 ms 99.08 ms
Packet Loss 0.05 % 0.0000 % 0.0032 % 0.0000 % 0.0000 % 0.0003 % 0.0124 % 0.0151 % 0.0002 % 0.0002 % 0.0007 % 0.0002 % 0.0001 % 0.0002 %
Jitter 1 ms 0.0001 ms 0.0001 ms 0.0006 ms 0.0003 ms 0.0029 ms 0.0126 ms 0.0000 ms 0.0351 ms 0.0405 ms 0.0353 ms 0.0339 ms 0.0267 ms 0.0326 ms
Hong Kong to North America Backbone Delay 170.00 ms 146.47 ms 154.38 ms 154.88 ms 149.31 ms 155.46 ms 151.81 ms 140.99 ms 156.15 ms 152.66 ms 151.36 ms 154.04 ms 154.13 ms 154.09 ms
Packet Loss 0.05 % 0.0003 % 0.0004 % 0.0194 % 0.0013 % 0.0019 % 0.0031 % 0.0078 % 0.0011 % 0.0014 % 0.0010 % 0.0003 % 0.0002 % 0.0002 %
Jitter 1 ms 0.0012 ms 0.0001 ms 0.0094 ms 0.0003 ms 0.0348 ms 0.0271 ms 0.0406 ms 0.0419 ms 0.0476 ms 0.0465 ms 0.0435 ms 0.0405 ms 0.0430 ms
Korea to North America Backbone Delay 145.00 ms 133.48 ms 134.38 ms 133.54 ms 131.85 ms 133.49 ms 132.16 ms 132.30 ms 132.85 ms 132.88 ms 133.90 ms 133.59 ms 135.79 ms 137.38 ms
Packet Loss 0.05 % 0.0008 % 0.0011 % 0.0032 % 0.0016 % 0.0034 % 0.0007 % 0.0187 % 0.0012 % 0.0009 % 0.0023 % 0.0009 % 0.2000 % 0.0001 %
Jitter 1 ms 0.0000 ms 0.0016 ms 0.0006 ms 0.0005 ms 0.0203 ms 0.0239 ms 0.0303 ms 0.0200 ms 0.0200 ms 0.0241 ms 0.0191 ms 0.0279 ms 0.0191 ms
Singapore to North America Backbone Delay 200.00 ms 191.97 ms 191.99 ms 185.13 ms 191.91 ms 188.31 ms 184.20 ms 187.31 ms 191.97 ms 191.97 ms 192.00 ms 192.33 ms 192.00 ms 192.00 ms
Packet Loss 0.05 % 0.0010 % 0.0002 % 0.0010 % 0.0006 % 0.0053 % 0.0046 % 0.0120 % 0.0007 % 0.0007 % 0.0002 % 0.0080 % 0.0002 % 0.0002 %
Jitter 1 ms 0.0000 ms 0.0000 ms 0.0057 ms 0.0000 ms 0.0218 ms 0.0623 ms 0.0599 ms 0.0002 ms 0.0002 ms 0.0000 ms 0.0504 ms 0.0000 ms 0.0000 ms
India to North America Backbone Delay 240.00 ms 227.26 ms 226.99 ms 224.51 ms 226.90 ms 226.68 ms 224.32 ms 224.12 ms 226.02 ms 225.93 ms 221.47 ms 221.55 ms 222.38 ms 219.73 ms
Packet Loss 0.10 % 0.0093 % 0.0033 % 0.0027 % 0.0244 % 0.0126 % 0.0089 % 0.0128 % 0.0067 % 0.0211 % 0.0075 % 0.0104 % 0.0232 % 0.0060 %
Jitter 1 ms 0.0108 ms 0.0011 ms 0.0088 ms 0.0047 ms 0.0397 ms 0.0675 ms 0.0682 ms 0.0184 ms 0.0169 ms 0.0613 ms 0.0911 ms 0.0705 ms 0.0585 ms
South Pacific to North America Backbone Delay 165.00 ms 155.53 ms 145.86 ms 145.04 ms 145.05 ms 145.07 ms 145.07 ms 146.59 ms 145.05 ms 145.42 ms 145.22 ms 145.24 ms 150.57 ms 145.84 ms
Packet Loss 0.05 % 0.0039 % 0.0049 % 0.0108 % 0.0080 % 0.0126 % 0.0146 % 0.0280 % 0.0146 % 0.0071 % 0.0047 % 0.0059 % 0.0068 % 0.0109 %
Jitter 1 ms 0.0074 ms 0.0059 ms 0.0161 ms 0.0226 ms 0.0402 ms 0.0361 ms 0.0568 ms 0.0208 ms 0.0680 ms 0.0659 ms 0.1107 ms 0.2692 ms 0.1627 ms
Latin America to North America Backbone Delay 105.00 ms 93.76 ms 94.24 ms 94.43 ms 92.49 ms 91.00 ms 91.23 ms 90.80 ms 92.55 ms 92.83 ms 91.62 ms 91.53 ms 92.51 ms 92.24 ms
Packet Loss 0.10 % 0.0030 % 0.0052 % 0.0025 % 0.0111 % 0.0074 % 0.0048 % 0.0166 % 0.0113 % 0.0065 % 0.0165 % 0.0012 % 0.0029 % 0.0093 %
Jitter 1 ms 0.0041 ms 0.0023 ms 0.0017 ms 0.0086 ms 0.0020 ms 0.0166 ms 0.0008 ms 0.0051 ms 0.0029 ms 0.0021 ms 0.0004 ms 0.0041 ms 0.0126 ms
Brazil to North America Backbone Delay 120.00 ms 109.50 ms 109.06 ms 109.00 ms 109.01 ms 109.15 ms 109.08 ms 109.06 ms 109.04 ms 109.09 ms 109.03 ms 109.01 ms 109.00 ms 109.31 ms
Packet Loss 0.10 % 0.0024 % 0.0020 % 0.0018 % 0.0178 % 0.0015 % 0.0017 % 0.0171 % 0.0023 % 0.0019 % 0.0219 % 0.0019 % 0.0020 % 0.0018 %
Jitter 1 ms 0.0059 ms 0.0017 ms 0.0003 ms 0.0138 ms 0.0006 ms 0.0009 ms 0.0006 ms 0.0018 ms 0.0000 ms 0.0010 ms 0.0003 ms 0.0026 ms 0.0165 ms
Chile to North America Backbone Delay 120.00 ms 112.05 ms 112.05 ms 112.01 ms 106.16 ms 104.07 ms 104.21 ms 104.07 ms 106.95 ms 116.39 ms 112.03 ms 112.09 ms 112.24 ms 112.29 ms
Packet Loss 0.10 % 0.0002 % 0.0103 % 0.0003 % 0.0008 % 0.0202 % 0.0252 % 0.0305 % 0.0435 % 0.0419 % 0.0517 % 0.0001 % 0.0001 % 0.0336 %
Jitter 1 ms 0.0003 ms 0.0003 ms 0.0002 ms 0.0009 ms 0.0008 ms 0.0022 ms 0.0019 ms 0.0166 ms 0.0074 ms 0.0000 ms 0.0000 ms 0.0176 ms 0.0081 ms
Colombia to North America Backbone Delay 70.00 ms 43.98 ms 46.77 ms 47.71 ms 45.79 ms 41.65 ms 42.57 ms 41.00 ms 45.19 ms 36.74 ms 36.38 ms 36.03 ms 39.79 ms 38.04 ms
Packet Loss 0.10 % 0.0070 % 0.0065 % 0.0063 % 0.0079 % 0.0063 % 0.0344 % 0.0006 % 0.0014 % 0.0021 % 0.0021 % 0.0004 % 0.0060 % 0.0125 %
Jitter 1 ms 0.0042 ms 0.0052 ms 0.0062 ms 0.0061 ms 0.0060 ms 0.0622 ms 0.0002 ms 0.0003 ms 0.0050 ms 0.0054 ms 0.0007 ms 0.0002 ms 0.0072 ms
Mexico to Domestic US Backbone Delay 45.00 ms 22.22 ms 25.28 ms 27.05 ms 26.26 ms 25.20 ms 21.96 ms 22.40 ms 22.91 ms 23.05 ms 21.92 ms 22.03 ms 21.60 ms 21.63 ms
Packet Loss 0.05 % 0.0048 % 0.0014 % 0.0017 % 0.0019 % 0.0009 % 0.0009 % 0.0138 % 0.0217 % 0.0074 % 0.0012 % 0.0026 % 0.0005 % 0.0003 %
Jitter 1 ms 0.0000 ms 0.0007 ms 0.0001 ms 0.0004 ms 0.0001 ms 0.0000 ms 0.0000 ms 0.0070 ms 0.0104 ms 0.0750 ms 0.0693 ms 0.0727 ms 0.0713 ms
Puerto Rico to Domestic US Backbone Delay 20.00 ms 15.03 ms 14.47 ms 14.81 ms 14.50 ms 15.01 ms 15.83 ms 15.90 ms 17.20 ms 16.67 ms 16.49 ms 15.56 ms 16.79 ms 17.40 ms
Packet Loss 0.05 % 0.0000 % 0.0000 % 0.0000 % 0.0000 % 0.0001 % 0.0025 % 0.0049 % 0.0001 % 0.0001 % 0.0002 % 0.0001 % 0.0008 % 0.0124 %
Jitter 1 ms 0.0000 ms 0.0000 ms 0.0000 ms 0.0000 ms 0.0000 ms 0.0452 ms 0.0552 ms 0.0585 ms 0.0529 ms 0.0538 ms 0.0585 ms 0.1281 ms 0.1932 ms
Hawaii to Domestic US Backbone Delay 60.00 ms 49.01 ms 49.01 ms 49.00 ms 49.00 ms 49.00 ms 49.00 ms 50.00 ms 49.47 ms 49.71 ms 49.60 ms 49.49 ms 49.47 ms 49.56 ms
Packet Loss 0.05 % 0.0002 % 0.0001 % 0.0001 % 0.0001 % 0.0004 % 0.0000 % 0.0018 % 0.0003 % 0.1014 % 0.0213 % 0.0001 % 0.0004 % 0.0002 %
Jitter 1 ms 0.0000 ms 0.0000 ms 0.0000 ms 0.0000 ms 0.0000 ms 0.0000 ms 0.0000 ms 0.0440 ms 0.0494 ms 0.0471 ms 0.0481 ms 0.0461 ms 0.0407 ms
Europe to Asia Backbone Delay 165.00 ms 150.44 ms 151.16 ms 149.93 ms 149.65 ms 151.32 ms 150.83 ms 148.72 ms 152.48 ms 150.14 ms 140.21 ms 139.64 ms 141.98 ms 137.56 ms
Packet Loss 0.05 % 0.0080 % 0.0085 % 0.0093 % 0.0051 % 0.0046 % 0.0053 % 0.0135 % 0.0064 % 0.0039 % 0.0107 % 0.0128 % 0.0203 % 0.0087 %
Jitter 1 ms 0.0099 ms 0.0056 ms 0.0055 ms 0.0062 ms 0.0036 ms 0.0039 ms 0.0122 ms 0.0285 ms 0.0044 ms 0.0325 ms 0.0479 ms 0.0547 ms 0.0279 ms