Network Abuse FAQ
    How do I report network abuse?
    You can forward a copy of any SPAM or UCE received via the SprintLink network directly to abuse@sprint.net.

    The questions below request the necessary information needed to pursue an issue with SPAM or UCE.

    To report security issues please contact security@sprint.net or use the online Security form.

    SprintLink Abuse tracks SPAM reports based on the subject of the original e-mail. In order to assist us in responding to complaints as quickly as possible, please forward the offending messages with complete headers to abuse@sprint.net. If you do not know how to forward messages with full headers, please consult the documentation for the e-mail application that you are using. If possible please include the IP address of the source or the URL of the web site that you believe is responsible for the abuse in the subject line of your e-mail.

    Please be aware that the Abuse Department receives an enormous volume of e-mails each day. It is impossible for us to respond to individual complaints. We do, however, vigorously pursue violators of our Acceptable Use Policy.
    My company is a victim of a DDoS (Distributed Denial of Service) attack or other similar cybercrime, what should I do?
    Sprint recommends filing a complaint with the Internet Crime Complaint Center (IC3) found here. In addition, you can file a report to the Sprint Acceptable Use Policy Enforcement team via abuse@sprint.net. Please note this Sprint team will not contact law enforcement on your behalf.
    Where can I find more information about industry best practices to address network abuse?
    Sprint recommends reviewing published materials from anti-abuse industry working groups such as M3AAWG (Messaging, Malware, Mobile Anti-Abuse Working Group) and APWG (Anti-Phishing Working Group).
    What is Sprint doing to improve network abuse and security?
    Sprint is continually improving security on their networks through implementation of best practices. Sprint is an active participant in many industry forums, and always attempting to ensure the best protection for our networks and customers. We will continue to be active in industry initiatives such as the U.S. Anti-Bot Code of Conduct and other efforts ensuring improved cyber security.
    Where can I find more information about preventing mobile network abuse?
    Sprint offers several security solutions for our mobile customers. Click here to read more.